FAQ

Does the complex have parking facilities? If so, how much do they cost?

The Bilbao Exhibition Centre has indoor parking for 4000 vehicles. The car park charges are €2 for the first hour and €1.4 per hour thereafter, with a maximum of €15 per day.

What public transport connections with the airport are there?

To reach the airport from the BEC via public transport, take Line 2 of the Metro to San Mamés station, which connects with the Termibus bus station. Buses to the airport depart every 30 minutes. There is also a taxi rank at the north entrance to the BEC. The airport is about 20 minutes away, and the cost is around €30.

Disabled access

The Bilbao Exhibition Centre has lifts for accessing the complex from the car park and the exhibition halls from the central Atrium. It is a fully accessible building.

What number should I telephone in case of an emergency?

For general emergencies, dial 112.

How do I get my ticket, and how much is it?

Access the event, trade-show or congress for more details on what to do.

Can I store my luggage at the BEC?

Baggage and coats can be left in the cloakroom, provided that cloakroom services Baggage and coats can be left in the cloakroom, provided that cloakroom services are available at the event in question. There is a charge of €2. To confirm whether the cloakroom is open, please call +34 94 40 40 000.

How do I get to the BEC?

Full information is available here.

Are there any hire-car companies nearby?

Several hire-car firms operate out of Bilbao airport.

Could you provide me with a wheelchair?

Yes: go to the information desk on the day of your visit for directions as to where to pick up a chair.

Is smoking permitted at the BEC?

Smoking is forbidden by law in all enclosed venues.

Is there a travel agency on site?

Yes, there is a travel agency in the Central Atrium of the complex. You can also contact the official travel agency of the BEC. Full information is available here.

Is there WiFi?

Yes, visitors, exhibitors and other users of BEC can connect to the Internet free of charge from anywhere in the exhibition site.

The service offers 2 hours connection each day at 512 K. Therefore, users requiring a service with greater capacity or for a longer time must contract it directly through the payments gateway.

To do so, the service requires basic registration details, or in other words, name, surname, mobile telephone and e-mail.