FAQ

FAQ2020-03-12T15:21:15+01:00
Are there ATMs at BEC?2020-03-24T14:32:03+01:00

BEC has two ATMs (Kutxabank and Banco Santander) at the entrance of Torre BEC building, where offices are located.

Is there WIFI?2020-03-24T14:35:56+01:00

Yes there is. Visitors, exhibitors and other BEC users can connect to the Internet for free from anywhere in the venue.

The service allows a connection of 9 hours per day at 512 K. Likewise, the user who needs to obtain a service with greater capacity or time, must make a direct contract through the payment gateway.

If you wish to contract this additional service, note that basic contact details will be required for registration: name, surname, mobile phone and email.

Is there a travel agency at the venue?2020-03-24T14:37:48+01:00

Yes, there is a travel agency at the Central Atrium of BEC. You can also contact the official BEC travel agency through the following link. All the information here

Is smoking allowed at BEC?2020-03-24T14:38:46+01:00

Legal regulations do not permit smoking in enclosed areas.

What telephone number should I dial in case of emergency?2020-03-24T14:39:40+01:00

For general emergencies dial 112

Access for people with disabilities2020-03-24T14:40:51+01:00

Bilbao Exhibition Center has elevators with direct Access from the parking to the Central Atrium and to the different pavilions. It is a fully adapted building for all purposes and public

Could I have a wheelchair?2020-03-24T15:08:13+01:00

Yes, you can. Ask at the information point on the day of your visit and they will inform you how to borrow one

Are there car rental companies near the venue?2020-03-12T17:03:38+01:00

Bilbao airport has various rental companies.

How can I get to the airport by public transport?2020-03-24T15:09:56+01:00

You can get to the airport from BEC by taking the metro, Line 2 to San Mamés station, and then taking the bus number A3247 from the Bus Terminal “Termibus” to the airport. This bus leaves every 30 minutes.

There is also a taxi Rank at the north entrance of the venue. It will take you about 20 minutes to get to te airport with an approximate cost of 15€.“

Can I store my luggage at BEC?2020-03-24T15:14:23+01:00

Suitcases and coats can be left in the cloackroom as long as the service is available for the event you visit. The cost of the service is € 2. To confirm whether the service offered, please contact the following telephone number: +34 94 40 40 000.

Metro Bilbao deterrent parking2020-03-24T15:17:38+01:00

Bilbao Exhibition Centre has a dissuasive parking for users of Metro Bilbao.

  • Metro rate: 70 cents a day.
  • Requires the use of the Barik (in the subway, not valid for buses).
  • The last trip must be made from any station with final destination “Ansio”

Overall timetable (check detailed hours and exceptions with Metro Bilbao):

  • Monday to Friday: from 06:00 a.m. to 11:00 p.m.
  • Friday: from 06:00 a.m. to 02:00 a.m. on Saturday.
  • Saturday: from 06:00 a.m. to 11:00 p.m. on Sunday.
Does BEC have a parking area? What is the rate?2020-03-24T15:20:26+01:00

Bilbao Exhibition Centre has an underground parking for 4000 cars. Parking fee is € 2 the first hour, € 1.4 the rest of the hours, with a maximum of € 15 a day.

How can I get to BEC?2020-03-12T16:55:32+01:00

You can check this information here.

How do I get a ticket for an event and what is the Price?2020-03-24T15:21:42+01:00

You have to check this information for each event on the webste. You will find there information about the price and the purchase options